Effective date: September 15, 2025
1. Introduction
The Quebec English School Boards Association (QESBA) values the protection of your personal information. This policy explains what data we collect, why we collect it, how we use it, with whom we may share it, your rights, and how to contact us.
2. Scope
This policy applies to all personal information collected by QESBA through its website (www.qesba.qc.ca), forms, newsletters, and online services intended for the public and members.
3. Information We Collect
- Name, address, email address, phone number
- Organization, title, position
- Content of messages sent via forms or emails
- IP address, browser type, visited pages, cookies
- Information needed for newsletters or event registrations
4. Purposes of Collection
- To provide and manage our services and events
- To respond to your requests
- To manage newsletter subscriptions
- To improve user experience and website security
- To comply with legal obligations
5. Consent and Legal Bases
Where required by law, we obtain your consent to collect, use, and disclose personal information. We may also process such information to fulfill a contract, comply with legal obligations, or for clearly identified legitimate interests.
6. Cookies
We use cookies to store your preferences, analyze website use, and improve our services. You may configure your browser to refuse cookies, but some features of the site may not function properly.
7. Sharing and Disclosure
Your information may be shared:
- With service providers (hosting, newsletters, analytics)
- If required by law or legal process
- In the event of a merger or reorganization, subject to confidentiality commitments
8. Retention
We keep your information as long as necessary to fulfill the intended purposes, unless a longer retention period is required by law.
9. Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or loss.
10. Your Rights
You have the right to request access to, correction, deletion, or portability of your personal information, and to object to certain processing activities within the limits of the law.
11. Complaints
If you have a complaint, please contact us first. If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec or the Office of the Privacy Commissioner of Canada.
12. Privacy Officer
Quebec English School Boards Association (QESBA)
185 Dorval Avenue, Suite 502
Dorval, Quebec H9S 5J9
Phone: (514) 849-5900 / 1-877-512-7522
Email: qesba@qesba.qc.ca
13. Security Breaches
In case of a security breach likely to cause serious harm, we will notify affected individuals and the competent authorities, in accordance with applicable laws including Quebec’s Law 25.
14. Changes
We may update this policy as needed. The effective date at the top of the page will be updated when significant changes are made.